Frankfurt Airport Passengers Info

Welcome to Frankfurt Airport (FRA) — Germany’s largest and one of Europe’s most important international hubs. We’re dedicated to making your journey as smooth and enjoyable as possible. This comprehensive guide will help you navigate the airport with ease, from check-in to departure.

Before Your Flight

Check-in Procedures

At Frankfurt Airport, you can check in using several convenient options:

Online Check-in: Most airlines operating from Frankfurt (including Lufthansa, Condor, and Singapore Airlines) allow online check-in starting 24–48 hours before departure. You can print your boarding pass or download a mobile one on your phone.
Airport Check-in Counters: Each airline has its designated counters located mainly in Terminal 1, Hall A–C, and Terminal 2, Hall D–E. Counters usually open 2–3 hours before international flights and 1–2 hours for Schengen flights. Arrive early, especially during busy travel periods.
Self-Service Kiosks: Many airlines offer self-service kiosks within the check-in areas of both terminals. These machines allow you to print boarding passes and luggage tags quickly.
Baggage Drop-off: After online check-in, head to the baggage drop-off counter with your tag to check your luggage.

Airport Viewing Area

Frankfurt offers an excellent Visitors’ Terrace located at Terminal 2, open daily (weather permitting). It’s one of Europe’s largest airport observation decks and an incredible spot for plane spotting.

Baggage Information

Carry-on Luggage: Most airlines allow one piece of hand luggage and one personal item. The typical size limit is 55 x 40 x 23 cm with a maximum weight of 8–10 kg. Always check your airline’s latest rules.
Checked Baggage: Standard allowance for economy passengers is one bag up to 23 kg, while premium or business tickets allow two. Confirm your exact allowance before travel.
Special and Oversize Items: For sports gear, instruments, or large items, contact your airline in advance. Many require pre-registration and may charge extra.
Prohibited Items: Dangerous goods, sharp objects, and flammable materials are not permitted. Lists are posted on the airport and airline websites.
Left Luggage: A left-luggage service is available in Terminal 1, Concourse B, Level 1, managed by "Bag Service Frankfurt." It’s ideal if you want to visit Frankfurt without baggage.

Security Screening

Your safety is our top priority. Frankfurt Airport’s security follows EU aviation standards:

Present your boarding pass and ID at the checkpoint.
Remove laptops, tablets, and large electronics from bags.
Place liquids in a clear, resealable plastic bag (max 1 liter, each container ≤100 ml).
Remove belts, jackets, and shoes when requested.
Advanced Screening: Modern scanners ensure privacy and efficiency. Inform staff of medical conditions or implants if relevant.

Passport and Visa Requirements

Passport Validity: Travel documents should be valid for at least six months beyond your return date for international flights.
Visa Rules: Check visa requirements based on nationality and destination. EU and Schengen citizens may travel with a valid ID card within the area.
Information Sources: Visit the German Federal Foreign Office website or your embassy for the latest travel document advice.

At the Airport

Terminal Layout

Frankfurt Airport operates two main passenger terminals (T1 and T2), connected by the SkyLine train and shuttle buses (free of charge).

Terminal 1: Used mainly by Lufthansa, Star Alliance airlines, and several others. It includes Sections A, B, and C for departures and arrivals.
Terminal 2: Hosts SkyTeam and Oneworld airlines, such as Air France, KLM, British Airways, and Qatar Airways.
Ground Transportation Center: Located below Terminal 1, it connects you directly to regional and long-distance trains.

Accessibility

Frankfurt Airport is fully accessible, offering elevators, ramps, and assistance services for passengers with reduced mobility. Simply request support when booking or at least 48 hours before departure.